Your copy of Internet Explorer may have non-default settings which will not allow you to access the Members-only section of the CFS site, or which will prevent you from viewing our pop-up Program Reviews on the Demo page.
Here are a list of fixes for Internet Explorer 6 which should help you access the Members-only area of CFS, and also improve access to other sites. If you do not already have Internet Explorer 6 you should update to the latest version before making these changes. This will also ensure that you have all the latest security and bug fixes.
Note: setting #4 is not a Microsoft default setting, but it is one which we believe improves IE considerably. By default IE does not check that a page has changed every time you visit it and will often just grab a copy of a page which you had previously visited without checking if that page had been updated. This setting ensures that IE checks each page every time you visit it.
TIP:||If you print this page you can have a hard copy beside you when you check the settings.
Resetting IE 6
Go to the Tools menu (on the top row next to Help) and open up Internet Options. Check the following settings:
Now you have made the changes, close down the Internet Options box and restart IE.
- In the Security tab and make sure that the Internet icon is highlighted. If Default Level is not grayed out, click on it and set it to Medium. If it is grayed out, make sure that the setting is Medium.
- Look for the Privacy tab and open that. The setting should be Medium (not Medium High). Slide the bar up or down to adjust this setting.
- Go to the Connections tab in that Internet Options dialog box and to the Settings menu (not Setup and not LAN Settings). Ensure that there is nothing ticked in the top two sections of this box (they are labelled Automatic configuration and Proxy server). Your dial up account information should be in the bottom section of that tab so do not change those settings.
- Go to the first tab, marked General and to the section marked Temporary Internet Files in the middle. Click on the button marked Settings and make sure that the top radio button is checked (Every visit to the page).
If changing these settings do not fix your access problems, please write to CFS for more assistance. Please tell us which version you have (found in the "Help" section of the menu and scroll down to the "About Internet Explorer" section). You will see a number like "Version 6.0.2800.1106..." We just need the first two parts of that number (in this example, "Version 6.0").